About Us

Privacy Policy

 

Identity  When we say "we" (or "our" or "us"), this means Bohogems (our company) based in Ireland.

 

Privacy Notice Overview  

 

This privacy policy describes how and why we, as a data controller, receive, store and process personal data. Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. We are committed to processing your personal data fairly, lawfully and transparently. In accordance with data protection principles, we  collect and use your personal data solely for the following purposes:   

Provide our services  

Improve our services  

Make our marketing more relevant Comply with our legal obligations

 

If you have any questions in addition to the information provided in this privacy policy, please feel free to contact us at bohogems@mail.com 

 

The personal information we collect  Depending on the nature and scope of your interactions with us, we may collect the following categories of personal information:  Demographic and identifying information: such as your full name, date of birth, email address and phone number (if provided)  Billing information – such as payment preferences, address, bank account details (if provided)  Communications:  as  records of our interactions with you using one or more of the following; direct messages, emails, posts, phone conversations  User feedback: As you use our services,  you may occasionally be asked for feedback. Providing this feedback is entirely optional.

 

When you visit our website, we collect technical data such as:   Usage Data: (where permitted) we collect certain information about your device such as your device's IP address, the pages your device visited, and the time  your device visited our website (see Our Use of Analytics for more information). Cookies: (where permitted) your IP address and other information provided to us through cookies (see our Cookies Policy for more information). Although our Services are directed to a general audience, we do not knowingly collect  data from children under the age of 16 or sell products to children. If you are under  16, you are not permitted to use the Website or provide your data to them.

 

How we collect your information  We may collect your personal information in any of the following ways:  When you create an account with us.  When you provide additional information directly about our products and services.  When you visit our website.  When you express  interest in using our services.  When you contact us with service requests.  When you interact with us on social networks.  When you rate our services.  When you interact with our website (see our Cookie Policy for more details). When you subscribe to our newsletter or blog.  When you contact us with questions about our website   When you purchase products/services via our online payment process.

 

We may also receive data about you from various third parties, including:  Technical data from analytics providers. For more information, see the section headed "Our use of analytics" and Technical data of our website and cookie providers. For more information, see  the section headed "Our use of cookies". Contact and/or transaction data of our trusted third party suppliers. For more information, see  the section headed "How we share your;." How we use your personal data.  We will only collect and process your personal data where there is a lawful basis to do so. As a data controller, the legal basis for collecting and using your personal data varies depending on the type and purpose for which we collect it. We will only collect personal data from you where:  We have your consent to do so, or  We need your personal data to perform a contract with you, or  We are pursuing our legitimate interests in a way that you would reasonably expect as part of our business operations and which does not materially impact your interests, rights and freedoms. For example, contact us if we have a sufficient legal basis under your country's laws for electronic marketing. We are required by law to collect or disclose your personal information (for example, we may need to share personal information with relevant government authorities if we suspect fraud). 

 

Why we process your personal information 

We process your personal information to perform any of the following activities: Set up an account with us,  Provide, operate, and maintain our Services. Provide communications to existing customers or subscribed users.  Process and complete transactions and send related information, including transaction confirmations and invoices Manage our customers' use of our Services, respond to questions and comments, and provide customer service and support. Send technical alerts, updates, security notifications, and administrative notices to customers. Investigate and prevent fraudulent activities, unauthorized access to our services, and other illegal activities.

 

How we share your information

 

We sometimes share your personal information with the categories of our trusted third party service providers that we use to conduct our business. Our trusted third party categories include:  Website providers,  Cloud service providers,  Social media providers, Professional service providers (such as our lawyers, accountants and insurance providers), E-marketing providers, Advertising providers, Recruiting partners, Payment providers.  We may be legally required to share your personal information with government agencies and law enforcement authorities as part of fraud monitoring and prevention. Please note that these entities may keep records of the information we provide to them for this purpose.

 

Marketing Preferences

 

We may send you direct marketing communications, product information and promotional offers:  If you have consented to receive such communications from us. If we have an existing business relationship with you and can rely on your implied consent.  If you are from a country where the laws allow us to send you such communications based on our legitimate interests if you have purchased a product or service from us and have not opted out of receiving communications from us (e.g. the EEA or UK). If you are from a country where the laws allow us to send you such communications.  The marketing communications we send will relate to our own products or services. Your personal data will not be used for  direct marketing by third parties unless you receive separate explicit consent.  You can unsubscribe using the unsubscribe instructions or link included in the marketing.

 

Customers based in certain regions such as the EEA and the UK also have the right to object to the processing of their personal data for direct marketing purposes at any time. If you are from a country where the laws permit such processing. You are always in full control of your marketing preferences. If at any time you no longer wish to receive marketing information from us: 

Notify us; Or you can withdraw your consent by contacting us by email at bohogems@mail.com to object. We will process all requests as quickly as possible, but please note that due to the nature of our IT systems it may take a few days for an opt-out request to be implemented. Alternatively click on the unsubscribe link in our email. 

 

Our use of cookies  

Our website uses cookies. They help us to provide you with the  best experience when browsing our website and to improve our website. You can accept or reject cookies by clicking on the cookie consent banner on our website. For detailed information about the cookies  we use and the reasons why we use them, please see our Cookie Policy and Cookie Statement on our website.

 

Our Use of Analytics

We use analytics tools on our website and services. For example, we use tools such as Google Analytics to analyze and improve our product features, website content, knowledge center content, and marketing campaigns. If you would like more information about the data collected by these third parties or how they use it, please contact us at bohogems@mail.com 

 

Our Use of Targeted Advertising

 

We use targeted advertising tools to promote our services, including (but not limited to):  Google Analytics,  Facebook (including Instagram) and Google Ads.  We use these tools to provide you with relevant content in marketing communications (where applicable) and to measure the effectiveness of the advertising provided. If you would like more information about the data collected by these third parties or would like to opt out of targeted advertising, please contact us at bohogems@mail.com

 

Links to other websites and third parties  Our website may contain links to social media platforms and other websites. If you follow a link to any of these platforms or websites, please note that they have their own privacy policies and  we accept no responsibility or liability for those policies. Please read these policies before submitting any personal information to their platforms or websites. Protecting your information  Communication between your browser and our website occurs over a secure encrypted connection where your personal information is involved. We have implemented physical, electronic and administrative security procedures in the storage and disclosure of your personal information to protect it from accidental loss, destruction or damage. However, the transmission of data over the Internet or otherwise can never be completely secure. This is the nature of the Internet and the provision of personal information to us is at your own risk. We take all reasonable steps to protect your personal information by implementing appropriate technical and operational security measures.

When we share your personal data with trusted third parties (for the purposes set out in this privacy policy and our list of data sub-processors), we require that all third parties have appropriate technical and operational security measures in place to protect your personal data, and we work with them to ensure that their data protection rights are respected. If your personal data is shared with third parties, it must only be used for the purposes for which it was provided. In the unfortunate event of a personal data breach, we will notify you and any applicable data protection authorities where we are legally required to do so.

 

Retention of your data 

 

We will not keep your personal data for longer than necessary and when we no longer need to keep it we will securely destroy or delete it in accordance with our data retention policy. After we have obtained your consent (or another legal basis) to contact you, we will retain your personal data for marketing and analytics purposes until you withdraw your consent or opt out. If you decide to withdraw your consent or opt out of marketing, we will delete your personal data from our systems unless we have another legal basis for retaining it, which may include performing our contract with you or keeping your contact details open for charging. An unsubscribed List; to ensure that we do not send you any further communications. We may need to retain your personal data to comply with our legal obligations, handle complaints and enquiries, resolve, litigate or defend a dispute and prevent fraud and abuse.

 

Data transfers

 

Wix are our website provider and their data centres are located in the European Union, United states of America, Ireland, Japan and Israel. However, the personal data we collect from you may be transferred to, and stored at, destinations outside the European Economic Area (and the "EEA") using mechanisms provided for by law for lawful cross-border data transfers. It may also be processed by staff based outside the EEA who work for Wix or for one of our suppliers. Such staff may, among other things, be involved in the provision of our services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Please contact us if you would like further information about the countries to which we may transfer personal data and the specific mechanisms we use when transferring your personal data outside the EEA: bohogems@mail.com 

 

Your rights and our commitment to you 

 

You have rights under data protection laws and Bohogems is committed to enabling you to exercise your rights freely. Wherever possible, we have integrated automated tools into our website to enable you to exercise your rights in real time. You will not have to pay a fee to exercise your rights. Your rights include, in certain circumstances, the right to:  Be informed: You have the right to be informed about whether and how your personal data is being processed. Access, rectification or erasure: You have the right to access the personal data we hold about you in our records. You also have the right to have your personal data rectified if it is inaccurate, or to have it erased if we  have no legitimate reason for keeping it. To request data portability: For personal data that you have provided to a data controller,  you have the right to receive a digital copy of your personal data where the processing is based on your consent or where the processing is carried out by automated means, to request the transmission of your personal data to another company or to request the transmission of your data from another company. One IT system to another in a safe and secure way. 

 

To request restriction of processing: You have the right to restrict the processing of your personal data where you contest the accuracy of that information,  have objected to the processing (as described below), or where the processing is unlawful. Where processing is restricted, we may need to retain enough information about you to ensure that the restriction is complied with in the future. Objection to automated decision-making, including profiling: You have the right not to be subject to automated decision-making or profiling by us. Withdrawal of consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. With regard to electronic marketing we conduct, the opportunity to unsubscribe is included in each electronic marketing communication we send. Objection to processing: Where your personal data is processed based on the legitimate interests of a data controller or a third party, you have the right to object to such processing.

 

Complaint to the relevant supervisory authority: If you have any concerns or complaints about the way we process your data, you also have the right to lodge a complaint with the relevant European supervisory authority. However, we would appreciate the opportunity to address your concerns before contacting a supervisory authority, so please  contact us in the first instance at bohogems@mail.com. The contact details of the European Supervisory Authorities can be found here:  https://www.edpb.europa.eu/about-edpb/about-edpb/members_en-member-lv